EV technology for Service Advisors
Course content
- Electric Vehicles on Our Roads
- Recognizing Customer Needs
- EV Components
- Charging Infrastructure
- EV Inspection Sheet
- System Maintenance Including… Brake Systems, Thermal Management Systems (Liquid Cooling and Refrigeration Systems)
- Consequences Of Inadequate EV Maintenance
Mandatory
Wearing your Personal Protective Equipment (PPE)
Certificate received
Certificate of participation
Service Advisors - Part 1
This class provides Service Advisors with the required knowledge of replacement parts, maintenance, and repair of EVs. Upon completion of the course, the Advisor will be able to properly advise their customers. Service Advisors will have the opportunity to explore the operating systems of EVs, along with high voltage components, safety, and charging.
Course content
Explore different EV makes and models to understand their systems and operation.
Service Advisors - Part 2
This class provides Service Advisors with the required knowledge of replacement parts, maintenance, and repair of EVs. Upon completion of the course, the Advisor will be able to properly advise their customers. Service Advisors will have the opportunity to explore the operating systems of EVs, along with high voltage components, safety, and charging.
Course content
- Examine components related to high voltage, safety, and charging.
- Understand best practices for the driving and operation of a hybrid or EV.
Service Advisors - Part 3
This class provides Service Advisors with the required knowledge of replacement parts, maintenance, and repair of EVs. Upon completion of the course, the Advisor will be able to properly advise their customers. Service Advisors will have the opportunity to explore the operating systems of EVs, along with high voltage components, safety, and charging.
Course content
Acquire skills related to the service and maintenance of EVs.
Certificate received
Certificate of achievement
Service Advisors
This class provides Service Advisors with the required knowledge of replacement parts, maintenance, and repair of EVs. Upon completion of the course, the Advisor will be able to properly advise their customers. Service Advisors will have the opportunity to explore the operating systems of EVs, along with high voltage components, safety, and charging.
Course content
- Explore different EV makes and models to understand their systems and operation.
- Examine components related to high voltage, safety, and charging.
- Understand best practices for the driving and operation of a hybrid or EV.
- Acquire skills related to the service and maintenance of EVs
Certificate received
Certificate of achievement